The Cerritos away team begin their investigation on Laapoonia to find out what happened to the Laapeerians. (Don’t get Laapeeria and Laapoonia twisted — it’s not that hard.) Despite their best efforts, and much to Tendi’s chagrin, everyone on the crew except T’Lyn manages to offend the Laapoonians before they can get any answers... How will the Cerritos ever make second contact with the Laapeerians if they can’t even get their first contact with the Laapoonians right?